At Classipie, we understand that circumstances may change, and you may need to cancel your subscription or service. This Cancellation Policy outlines how you can cancel your services and what to expect during the cancellation process.
1. Subscription Cancellation
You can cancel your subscription at any time through your account settings or by contacting our support team at [email protected].
How to Cancel
- Log in to your Classipie account.
- Navigate to the Subscriptions or Billing section.
- Select the subscription you wish to cancel and follow the cancellation instructions.
- You will receive a confirmation email once the cancellation is processed.
2. Cancellation Timeframes
- Monthly Subscriptions: Must be canceled at least 5 days before the next billing cycle to avoid charges.
- Quarterly and Annual Subscriptions: Must be canceled at least 10 days before the renewal date.
3. Refunds Upon Cancellation
Depending on your subscription type and cancellation timing, refunds may be processed according to our Refund Policy. Generally:
- No refunds for partial months or remaining subscription periods after cancellation.
- If eligible, refunds will be processed within 10 business days.
4. Immediate Cancellation Requests
If you wish to terminate your subscription immediately, please contact our support team. Immediate cancellations will halt recurring billing, but no refunds will be issued for the remaining period unless specified in the Refund Policy.
5. Service Termination
Upon cancellation, your access to premium features and services will continue until the end of the current billing cycle, unless otherwise specified. Afterward, your account will revert to a free or basic version, if available.
6. Account Deletion
If you wish to delete your account entirely, please send a request to [email protected]. Account deletion is irreversible and will result in the loss of all data associated with your account.
7. Changes to Cancellation Policy
Classipie reserves the right to update or change this Cancellation Policy at any time. Any updates will be posted on this page, and the date of the latest revision will be displayed at the top.
8. Contact Us
If you have any questions or concerns regarding this Cancellation Policy, please contact us at:
- Email: [email protected]
By subscribing to our services, you acknowledge and agree to this Cancellation Policy.